Effective Date: November 13, 2025

Thank you for shopping at AKBStore.
This Cancellation Policy explains when and how an order can be cancelled.

1. Order Cancellation by Customer

Because we operate on a dropshipping model, orders are forwarded to suppliers immediately after purchase.
To avoid delays and losses, cancellation is allowed only under the following terms:

✔ You may cancel your order if:

  • The cancellation request is made within 12 hours of placing the order, OR
  • The order has not yet been processed or shipped by the supplier.

To request cancellation, please email us at contact@akbstore.in with:

  • Order number
  • Registered email
  • Reason for cancellation

If approved, the refund (if applicable) will be processed within 7–10 business days.

2. Cancellation Not Allowed After Shipment

We cannot cancel orders that:

  • Have already been processed,
  • Have been packed,
  • Or have been shipped by the supplier.

Once tracking is generated or the item is in transit, the order cannot be stopped or reversed.

No refund will be issued for cancellation requests made after dispatch.

3. Auto-Cancellation by AKBStore

Your order may be cancelled automatically or manually by us if:

  • The product becomes out of stock
  • The supplier fails to confirm the order
  • Payment is incomplete or flagged as suspicious
  • Shipping to your location is unavailable
  • Order fails fraud-check or verification

In such cases, a full refund will be issued within 7–10 business days.

4. Cancellation Due to Incorrect Address

If the address provided is incomplete or incorrect:

  • We may reach out for correction
  • If no response within 24–48 hours, we may cancel the order

Refunds (if any) will be processed only after detecting the feasibility with the supplier.

If the order has already shipped, no cancellation can be done.

5. Refund for Canceled Orders

If your cancellation is approved:

  • Refund will be credited to your original payment method
  • Processing time: 7–10 business days
  • For UPI/bank card payments, additional bank time may apply

6. Contact Us

For cancellation requests or inquiries:
📧 Email: contact@akbstore.in
🌐 Website: https://akbstore.in