Effective Date: November 13, 2025

Thank you for shopping at AKBStore. We work with multiple third-party suppliers and shipping partners to deliver your orders safely.
This Shipping Policy explains how and when your order will be delivered.

By placing an order on https://akbstore.in, you agree to our shipping terms.

1. Order Processing Time

  • Orders are processed within 1–4 business days after payment confirmation.
  • In rare cases, processing may take slightly longer due to supplier stock availability, festivals, or logistics delays.
  • You will receive an email when your order has been shipped.

2. Shipping Time & Delivery

Since we operate on a dropshipping model, delivery times vary depending on the supplier’s location and the product you purchased.

Estimated Delivery Time

  • Domestic suppliers (within India):
    5–12 business days
  • International suppliers (China / other countries):
    10–25 business days

Please note:

  • Delivery times may vary based on your location, courier workload, customs checks, or unexpected delays.
  • Delays caused by courier companies or customs are not under our control.

3. Shipping Charges

  • Shipping fees (if applicable) will be shown during checkout.
  • Some products may have free shipping, depending on the supplier and destination.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number by email or WhatsApp (if provided).
  • Tracking updates may take 2–5 days to appear, especially for international shipments.

If tracking is delayed or not updated, please contact us — we will verify the status with the supplier.

5. Multiple ShipmentsIf you order multiple items:

  • They may be shipped separately from different suppliers.
  • You may receive them on different days.
  • You will receive separate tracking numbers for each shipment.

6. Incorrect Address or Delivery Failure

Please ensure your shipping address is correct at checkout.
We are not responsible for:

  • Failed deliveries due to incorrect addresses,
  • Unreachable phone numbers,
  • Customer unavailability.

If the product returns to the supplier, reshipping charges may apply.

7. Lost or Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours with clear photos and order details.
  • If the package is lost in transit, we will work with the supplier/courier to resolve the issue.
  • Refunds or replacements are based on supplier confirmation.

8. Customs, Duties & Taxes

For international shipments, your order may be subject to:

  • Customs checks
  • Import taxes or handling fees

These charges (if any) are the customer’s responsibility.

9. Contact Us

If you have any questions about shipping, tracking, or delivery:
📧 Email: contact@akbstore.in
🌐 Website: https://akbstore.in